Sr Salesforce UX Designer

The Goal is seeking a senior and lead User Experience Designer to support our client in Reston, VA.

The ideal candidate will work as part of a cross-disciplinary team in identifying the right problems to tackle for our users. This team works together with our product managers and engineers to craft compelling applications that solve those problems within an established design system (Salesforce Lightning Design System). These applications will be used by both internal and external customers.

Some examples of the types of problems we work on include: helping students with advising paths in college; fundraising to elevate and continue nonprofit missions; volunteer and event management features for non-profit organizations; and assisting our internal reps in advising our end-users on the best way to build systems that help them achieve their goals.

This is a hands-on design role. In addition to the duties noted above and standard wireframing/prototyping skills, you'll be primarily responsible for:

  • Maintaining a user-centered design approach as you pursue complex design problems and influence product strategy.

  • Participating in product research and analysis, always striving to know the customers for whom you are designing.

  • Balancing tactical design work with critical thinking and helping other designers do the same.

  • Working closely with product managers to marry business needs with user requirements, prioritize features.

  • Work side by side with engineering during the design phase of features to ensure that proposed work is feasible to implement and subsequently implemented correctly; Working side-by-side with engineers to design in the browser where possible, reducing deliverables and throw-away work.

What You'll Need to Succeed:

  • 5-10 years work experience in Enterprise User Experience Design, working within established design systems (Salesforce platform experience is a must!)

  • A focus on problem-solving first and foremost, with an ability to understand and balance user goals with business strategy and technical feasibility.

  • You're an effective communicator across multidisciplinary teams including Engineers, Product Managers, and other business partners in a collaborative environment.

  • Comfort with ambiguity in early product definition stages.

  • A sense of humor and a lot of heart.

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